Basic Inventory Control Online

FAQs

Pricing

How much does BIC Online Cost?

BIC Online has a monthly subscription charge that is based on the number of products you wish to track in inventory and the number of users who will need access to the subscription account. There are no activation fees. See detailed pricing here.

Do you provide a free trial subscription?

We provide a special promotional price of $5 for the first month (non-refundable) to allow you to evaluate BIC Online. You may cancel if BIC Online does not meet your needs. You may also be interested in watching BIC Online videos posted on this site.

Can I upgrade or downgrade my account subscription later?

Yes. In BIC Online, choose My Account | Upgrade/Downgrade Subscription. Upgrade/Downgrade refers to a change in the number of products and/or BIC Online account users. Any previously paid charges are non-refundable. See Terms and Conditions for full details.

How do I access my BIC Online payment history?

We have partnered with Amazon Payments to carry out monthly billing for your BIC Online account. Access your BIC Online billing information here.

Can I cancel anytime?

Yes, you may cancel anytime. There is no minimum term commitment. Any previously paid charges are non-refundable. See Terms and Conditions for full details. To cancel, log into BIC Online, choose Account and follow the Cancel Subscription link.

If I decide cancel, can I download my product list BEFORE cancellation?

Yes. In BIC Online, choose Product List | Export to download your product list with balances.

If I cancel, can I download my product list AFTER cancellation?

No. After cancellation, your data is permanently purged.

Usage

Is BIC Online secure?

BIC Online uses industry-standard SSL to encrypt data communication between your Web Browser and our Servers. We use strong passwords and implement various other application-specific security measures.

Is BIC Online reliable?

BIC Online is hosted on Microsoft Windows Azure Platform that guarantees 99.95% up time. All your data is automatically backed up.

What do I need to use BIC Online?

A BIC Online account, Internet connection (high-speed recommended), and a Web Browser that supports Microsoft Silverlight (free, automatically installed when you access BIC Online for the first time). Check if your Web Browser supports Microsoft Silverlight.

Can I access BIC Online from a Mac or Unix?

Yes, provided your Web Browser supports Microsoft Silverlight. Click here to check if your Web Browser supports Microsoft Silverlight.

Can I use a barcode scanner with BIC Online?

Please see scanning product numbers.

Does BIC Online use LIFO or FIFO?

BIC Online does not use LIFO or FIFO but rather maintains a perpetual count of units in stock. BIC Online uses standard and average cost of units for inventory valuation.

Can BIC Online maintain stock for multiple locations?

Each BIC Online account maintains stock for a single location. However, a user can subscribe to multiple BIC Online accounts, each account maintaining stock for a particular location.

Can multiple users access a single account?

Yes. Each user has their own login credentials subject to the permissions granted to each user. To add or manage users, in BIC Online, choose Account | Manage Subscription Users.

Is BIC Online available in languages other than English?

The display text for most fields in BIC Online can be customized (translated). In BIC Online, choose Preferences | Customize Field Names to change display labels for fields.

Can I upload my product list from a file?

Yes. Please see uploading product list.

Can I upload stock adjustments from a file?

Yes. Please see uploading stock adjustments.

Can I migrate data from BIC Desktop to BIC Online?

Yes. See Migrate from BIC Desktop.

Can I download my product list from BIC Online?

In BIC Online, choose Product List | Export to download your product list with balances.

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Special promotion!
Only $5 for the first month
Cancel anytime